The introductory letter
What happens next?
Pioneer Credit purchases overdue accounts from banks and financial institutions, then over time work with our customers to help them repay the debt. Our role isn't to judge, blame or penalise. It's to listen and understand.
If interest or other continuing charges are applicable under your contract, such charges are likely continuing to accrue, which means the earlier we can work with you to tailor a solution, the faster we can help you reduce your debt. So let’s work together to help you pay your account.
Remember, we're here to help you and understand that you may require some time to repay your account. Below are some options of how you can learn more about making a payment and getting in touch with us.