An account of yours has been sold to usYour previous financial institution has sold your account to us. This means we will be managing your account going forward.
Who we areWe specialise in acquiring accounts from major lenders, and then work directly with customers to develop realistic and sustainable plans that support long term financial stability.
We will contact you from 0876 658 028Dimitri, our AI virtual agent, will be in touch to talk through your situation and work with you on a plan to manage your account. Dimitri operates 7:30am–9pm Monday to Friday and 9am–9pm on weekends.
Who we are
We are Pioneer Credit, an Australian business dedicated to helping our customers move toward financial wellbeing with confidence. We have helped more than 367k Australians, with over 219k customers taking steps toward financial freedom.
Our customer-first focus means every customer is treated with empathy, and we take the time to listen, understand their situation, and connect them with additional trusted resources to improve their financial wellbeing.
Our friendly team members work closely with individuals to create clear and achievable pathways out of debt, ensuring they feel supported and informed throughout the process.
