An account of yours has been sold to usYour previous financial institution has sold your account to us. This means we will be managing your account going forward.
Who we areWe specialise in acquiring accounts from major lenders, and then work directly with customers to develop realistic and sustainable plans that support long term financial stability.
We will contact you shortly from 1300 720 823We will call on a weekday between 10am to 7pm (AEST) about a plan to address your account.
Who we are
We are Pioneer Credit, an Australian business dedicated to helping our customers move toward financial wellbeing with confidence. We have helped more than 367k Australians, with over 219k customers taking steps toward financial freedom.
Our customer-first focus means every customer is treated with empathy, and we take the time to listen, understand their situation, and connect them with additional trusted resources to improve their financial wellbeing.
Our friendly team members work closely with individuals to create clear and achievable pathways out of debt, ensuring they feel supported and informed throughout the process.
Our impact so far
Proud PioneersWe’ve got the people power to make a real difference, taking the time to understand the needs of our customers.
ContributionWe look to support people wherever we can, and have donated over
$1.2 million to causes across Australia.
CustomersWe lead with empathy, supporting over 219,000 customers with personalised solutions to help them thrive.
Contact us
Want to talk to someone about your account? Speak with our friendly team via a phone call, email, web chat or text message.
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