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Support hub

Handy tools to help you put an end to debt stress.

Helpful financial tools & resources

We’ve put together a list of the best external resources to help you get on top of your finances and stay in control.

Debt stress support

If you live in Australia and need some extra support, there are community and government services that may be able to assist you.

Hardship program

Pioneer offers specifically tailored options for our customers who are experiencing hardship. If you find yourself in a difficult situation and need extra support, our team is here to help. Together, we can create a solution that works for you. 

To get started, download and complete our hardship form in full. Please return it to us, along with all supporting documentation to: 

Download form

Still searching for answers?

Visit our FAQ page, or contact our team in a way that suits you. You can call, email, submit an enquiry, or set up a live chat.

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